Archive for the ‘the practice of medicine’ Category

Compassionate Caring

Monday, December 7th, 2009

Compassionate caring because it matters: listening to those who care and thankful for their teaching voices…

Snow has fallen, holiday lights twinkle and the bustle of the holidays are upon us.  I am thankful for today – a Monday – so I can catch up with myself.  The weekend was too busy!  Too much rushing; too much doing – a lot like each day. Perhaps this holiday season, it won’t just be about the “doing” but a lot more about the “being” and maybe understanding more about “others” and how our actions make a difference in the lives of those others.

So, as a departure from the routine and thanks to Paul Levy’s blog, Running a Hospital, I share this touching acceptance speech by Amy Ship, M.D., a primary care physician, as she is awarded this year’s Compassionate Caregiver Award by the Kenneth B. Schwartz Center. It is an elegant speech full of grace and humanity.  No matter where we are on the healthcare delivery continuum, it is good to consider, “the power of the smallest gesture” and to recognize that there is “no billing code for compassion.”  Thank you, Dr. Ship, for the caring that you exemplify and the teaching that you do.

Below is the Raymond Carver poem that she references and quotes in her speech:

What the Doctor Said

He said it doesn’t look good
he said it looks bad in fact real bad
he said I counted thirty-two of them on one lung before
I quit counting them
I said I’m glad I wouldn’t want to know
about any more being there than that
he said are you a religious man do you kneel down
in forest groves and let yourself ask for help
when you come to a waterfall
mist blowing against your face and arms
do you stop and ask for understanding at those moments
I said not yet but I intend to start today
he said I’m real sorry he said
I wish I had some other kind of news to give you
I said Amen and he said something else
I didn’t catch and not knowing what else to do
and not wanting him to have to repeat it
and me to have to fully digest it
I just looked at him
for a minute and he looked back it was then
I jumped up and shook hands with this man who’d just given me
something no one else on earth had ever given me

  • Blogger Post
  • Twitter
  • StumbleUpon
  • Facebook
  • Digg

How Physicians Use the Internet to Enhance Patient Care

Saturday, November 21st, 2009

In a timely and coincidental response to my blog post from last week about how physicians are changing the way they were taught in medical school, Google Health has released research on how physicians utilize the internet in their practices.  In view of the volume of information that exist for physicians to have, it makes sense that the majority of them seek the internet as a resource.

If you are a physician, this information may be of interest to compare your personal practice to those of your peers.  If you are an organization that works with physicians, this information may help you reach out to physicians and/or help make sure physicians have what they need to enhance their practice of medicine.

Connecting with Physicians Online is the name of the research report.  The report was just released (November 2009).  The survey took place in May and June of 2009 and 411 physicians completed the survey.  Physicians had to be in practice for at least two years and 75% of their time needed to be in direct care in order to qualify for the survey.  Specialties included cardiology, endocrinology, psychiatry and primary care.

Here are some of the results:

  • 86% of physicians have used the internet to collect medical or drug information.
  • The internet exceeds other traditional methods of information resources (online CME courses, peer review journals, colleagues, books, etc.)
  • The office or practice setting is the most common place of internet engagement (92%) followed closely by the home (88%) and then by mobile applications (59%).
  • 58% access the internet more than once each day.
  • 70% spent three minutes or less researching a patient scenario.
  • 78% use two or more websites in their search.
  • Most physicians take action as a result of their research with 31% making a change in patient’s medication and another 30% initiate treatment and 32% conduct further testing.
  • 71% of physicians use a search engine versus a website to initiate their search.
  • 78% of physicians use 2 to five words for their searches.
  • Most physicians conduct one search, click on the top of the results page for the link they are looking for.
  • They find their results quickly with 52% reviewing only one search result.
  • Blogger Post
  • Twitter
  • StumbleUpon
  • Facebook
  • Digg

Marcus Welby in the 21st Century

Saturday, November 14th, 2009

How a physician was taught in medical school impacts his or her approach to the delivery of care.  But, medical research has made such significant gains that some physicians may want to re-frame their training with new thinking.

At the New England Society for Healthcare Strategy conference titled, Clinical Care Innovation in an Era of Reform, Thomas Lee, M.D., an internist and cardiologist, and  network president for Partners Healthcare System and chief executive officer for Partners Community HealthCare, Inc, in Boston spoke about “Chaos and Organization in Healthcare.”  One of the many interesting comments he shared was that when he was in medical school, he was taught that as a physician treating patients, he should never consult a text book or any other kind of resource in front of the patient.  He was to appear knowledgeable and well informed and to rely on other resources would undermine this presentation.  Dr. Lee, a man in his mid-fifties, still marvels at this training and realizes it does not serve his approach today.

After hearing Dr. Lee, I read a New York Times article, “Making Healthcare Better.” The article is well worth a read but I was struck by the following paragraph as it evokes Dr. Lee’s very concern about his medical training:

We may still want our doctor to be like Marcus Welby, but our great fortune is that he cannot be. Medicine has made too much progress. The range of cures and treatments is too vast. Every year, medical journals publish hundreds of new findings that doctors are supposed to synthesize. Yet somehow, both doctors and patients have come to imagine that a physician can accomplish far more than any human being reasonably can. As a result, modern medicine is accomplishing far less than it reasonably should.

In view of Dr. Lee’s comments, I can see why there is tension for physicians in how they discuss health concerns with patients and how they choose to apply evidence-based medicine to their practice – if they choose to do so.  Because we are fortunate to live where the advantages of medical research are made available, we have much to be thankful for.  As history informs us, technology sometimes gets ahead of our ability to create new systems to best manage the advancements.  We might be in the midst of that scenario right now and will need to look to pioneering models like Intermountain Healthcare as they help move the art and science of medicine into a well-honed but incrementally different practice.


  • Blogger Post
  • Twitter
  • StumbleUpon
  • Facebook
  • Digg